About Us

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Our Story

About What We Do & How We Got Here

POS Upgrades is a technology partner built for complex, high-stakes POS environments. We specialize in deploying, upgrading, and supporting point-of-sale systems where reliability, speed, and scale matter most. From large enterprise rollouts to evolving legacy systems, our work is grounded in a disciplined, agile approach that keeps operations running without disruption.

Over the years, we’ve partnered with leading hospitality, food service, and retail organizations to deliver tailored POS solutions, integrations, and support services. As technology continues to evolve, we help our clients adapt with confidence — combining deep technical expertise with practical, real-world execution designed around their environment and operational needs.

Our Company Mission & Client Vision

We align proven POS execution with our clients’ evolving needs to ensure reliable performance, adaptability, and long-term operational success.

Mission

To deliver dependable, scalable point-of-sale solutions that support complex, high-volume environments. We focus on seamless deployment, long-term performance, and responsive support so our clients can operate with confidence and minimal disruption.

Vision

To be the go-to POS technology partner for enterprise and multi-location organizations as payments, self-service, and in-store systems continue to evolve. We aim to set the standard for execution, reliability, and adaptability in the POS services industry.

 Values

We believe in reliability without compromise, building solutions around real-world operational needs, and executing with agility and discipline. We value long-term partnerships over one-time projects and take ownership of outcomes by standing behind our work from implementation through ongoing support.

Recent Years

The Proof is in the Numbers

2018

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  • New Partners
  • 1.5B Investment Milestone Set
  • Full-fledged team recruit
  • New Branch at Delhi

2021

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  • New Partners
  • 1.5B Investment Milestone Set
  • Full-fledged team recruit
  • New Branch at Delhi

2025

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  • New Partners
  • 1.5B Investment Milestone Set
  • Full-fledged team recruit
  • New Branch at Delhi

Experts

Meet Our Team

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Gilles Nadon

Gilles Nadon

Manager

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Locations
Orlando, Florida
Tampa, Florida
Rochester, New York
St. Louis, Missouri
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